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About Us

Welcome to Our Floral Studio

 

A Heartfelt Thank You to the Sylmar Community and a Warm Welcome to Porter Ranch!

 

To our dearest friends and customers in Sylmar,

 

As we embark on a new chapter in our journey, we cannot help but look back with immense gratitude for the unwavering support and love you have showered upon our family and our business over the last few decades. It has been an honor to serve this beautiful community and be a part of your cherished moments, from joyous celebrations to heartfelt condolences. Our family's flower business in Sylmar has been a source of joy and pride, and we want to express our deepest thanks for making it possible.

However, it is with both excitement and a touch of nostalgia that we announce our decision to relocate to the wonderful neighborhood of Porter Ranch. We are thrilled to introduce ourselves to this vibrant community and become a part of its tapestry.  We, of course, will never forget about our friends in Sylmar and assure you that we will be available to continue to serve this community for many years to come... we're just a phone call or click away!

Allow us to extend a warm welcome to all the residents of Porter Ranch! As a family-owned floral studio with a passion for premium flowers, succulents, plants, and orchids, we are eager to share our expertise and creativity with you all. Our designs are not just mere floral arrangements; they are crafted with love, care, and a keen eye for beauty. Whether it's an elegant bouquet for a special occasion or a thoughtful gift to brighten someone's day, our creations are bound to leave you and those you care about mesmerized. 

We are also equally commited to sustainability and the environmental impact that the floral industry, as a whole, can have on Mother Nature. For this reason, we have decided to convert our traditional walk-in flower shop into a private floral studio catering to orders big and small via the phone or our website. As we transition from a traditional flower business to a private floral studio, we are making conscious efforts to reduce waste and increase sustainability in the floral industry.

One of the key ways becoming a private floral studio promotes sustainability is by adopting a more streamlined approach to our operations. By catering to a specific community like Porter Ranch and the San Fernando Valley, we can better predict and manage the demand for flowers and other botanicals. This allows us to order and stock only what we need, minimizing excess inventory and reducing unnecessary waste.

Moreover, we are committed to sourcing our flowers and plants responsibly. We work closely with local and eco-friendly suppliers whenever possible, reducing our carbon footprint and supporting regional growers. Additionally, we carefully select our products to ensure they come from sustainable sources and adhere to ethical practices.

Furthermore, as a private floral studio, we have the opportunity to focus on creating bespoke arrangements that align with the natural beauty of the flowers and plants we use. We aim to design in a way that emphasizes the inherent charm of each bloom, allowing us to work with the natural shapes and colors rather than relying on artificial enhancements. This approach not only reduces waste but also creates unique, breathtaking designs that showcase the splendor of nature.

By adopting these sustainable practices and embracing the values of a private floral studio, we hope to contribute positively to the environment and the community we serve. Our commitment to providing only the finest floral arrangements, coupled with exceptional service, remains steadfast. We take great pride in our professionalism and attention to detail, and we are certain that our stunning designs will speak for themselves. Moreover, we value the relationships we build with our customers, and we are excited to forge new connections within the Porter Ranch community. 

Thank you, once again, to our beloved Sylmar community, for being the foundation of our business's success. To our new friends in Porter Ranch, we can't wait to meet you and be a part of your lives in the most meaningful and beautiful way possible—through the language of flowers.  Cheers to old friends and to new beginnings!

 

With love and gratitude,

The Saint Germain Flowers Family


Additional Information:

Saint Germain Flowers
Private Floral Studio
Web/Phone Orders Only
Porter Ranch, CA 91326
(818) 367-5891
Email us at: [email protected]
Sorry, we are closed on Sundays.

Saint Germain Flowers Inc. Payment Options

We accept the following payment methods:
Visa
MasterCard
Discover/NOVUS
American Express

Specialty Services

We specialize in the following services:

  • Premium California Grown Flowers
  • Premium Ecuadorian Roses
  • Premium Succulents
  • Premium and Rare Cut Flowers
  • Special Order Flower Varieties
  • Tropicals
  • Plants
  • European/dish gardens
  • Contemporary and traditional arrangements
  • High-style floral arrangements
  • Weddings
  • Funeral designs

Contact information

If you have any questions or need more information, please contact us by e-mail at [email protected] or call us directly at (818) 367-5891. We're always here to serve you and make your flower-sending experience a positive one. 

Delivery Policy

A local delivery fee of $15.00 will be added to each order, for each address. .

We specialize in Next Day Delivery to ensure fresh, quality flowers are brought in just for you.  Same day delivery is not guaranteed, but you may write "Same Day Preferred" in the Special Instructions section and we will make every effort to make it happen.  If same day delivery for your specific order is not possible, we will contact you and you will have the option to cancel or change your order to Next Day.

We will do our best to accommodate deliveries at specific times of day, but it is generally limited to morning or afternoon delivery.

Delivery of orders to rural route addresses cannot be guaranteed at specific times and may require an additional delivery fee.

We are happy to accept your international orders via our website.  However, please be sure to select your country and provide the correct billing information to prevent processing delays that could result in late delivery.

Saint Germain Flowers Inc. Substitution Policy

Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color.

Saint Germain Flowers Inc. Privacy Policy

This privacy statement has been created in order to demonstrate our firm commitment to protecting customer privacy.

Information We Collect

If you open an account on our site or make a purchase, we need your contact information including your name, e-mail address and mailing address to complete your transaction.

When you visit our website, we also collect some basic information that does not identify individual users. We use this information to determine our users demographics and interests, so that we can better understand and serve our users.

"Cookies"

Cookies are small files which store certain information about your activity on the website and are stored on your computers hard drive. Our cookies do not contain any personally identifying information. We use cookies to let us know that you are a prior customer, so that you dont have to reenter information you gave us on your prior visits. Most web browsers automatically accept cookies, but most allow you to instruct your browser to prevent the use of cookies. However, if you disable cookies, you will not be able to use certain features of this website.

Our Use and Disclosure of Your Information

When opening an account or making a purchase, you have an opportunity to opt-in or opt-out from receiving emails from us. If you opt-in to receive information from us, we may use your purchase history, contact information and other registration information to provide you with more relevant information and email content. We may send emails to our users regarding changes in our services or other information we believe will be of interest to our users. If you prefer not to receive these emails, you can send us an email with the subject line no emails or reply to our email with the subject line no emails.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities on our site, we may collect such information. We may use that information and other information that we obtain from your use of our site to resolve disputes, troubleshoot problems and enforce our agreement for Terms of Use.

We may share aggregate statistics about our sales, traffic patterns and related site information with other businesses, but these statistics will include no personally identifying information.

We may share your information with Teleflora and other reputable vendors for the purpose of sending out special offers via email and/ or in connection with the services provided by our site such as the delivery of flowers. Your information will not be shared for any other purpose and will be kept secured.

We cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Statement. For example, we may be required to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that may be illegal or may expose us to legal liability.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control.

All user credit card information is securely communicated using secure socket layer (SSL) software, which is the industry standard and among the best software available for secure commerce transactions.

All user information stored on our server is stored in an encrypted format. Notwithstanding these efforts, we caution you that perfect security does not exist on the Internet.

Linked Sites

If this site contains any links to other websites, we are not responsible for the privacy practices or the content of such websites.

Changes to Privacy Statement; Consent

We may update this Privacy Statement from time to time. You should check this page periodically for changes. By using our site, you consent to the collection and use of your information by us as described in this Privacy Statement.

Questions and Comments

We welcome your questions and comments about this Privacy Statement.