Thank you for visiting our website. As a family owned and operated small business, these recent times have been challenging due to COVID19. We are doing our very best to navigate through this disruption as we're sure you all are, too. We thank our loyal customers for supporting us during this crisis and welcome new customers into our ranks.
Floral supply chains are still strained as global agricultural production and logistics have shifted to essential products like food and beverages. As a result, we are operating under modified business hours with floral selections limited to only the best available flowers that we can procure for you, our valued customers.
We thank you, in advance, for your understanding and we hope to return to normal operations in the near future.
All our best,
The St. Germain Flowers Family
Saint German Flowers
12204 San Fernando Road
Deliveries are available Monday- Saturday.
In Store Shopping or Pickups:
Monday through Friday 9am-3pm.
Online orders accepted 24/7.
Sorry, we are closed on Sundays.
Saint Germain Flowers Inc. Payment Options
We accept the following payment methods:
We specialize in the following services:
- Premium Ecuadorian Roses
- Premium Succulents
- Large inventory of fresh flowers (currently limited due to COVID19)
- European/dish gardens
- Contemporary and traditional arrangements
- High-style floral arrangements
- Funeral designs
If you have any questions or need more information, please contact us by e-mail at email@example.com or call us directly at (818) 367-5891. We're always here to serve you and make your flower-sending experience a positive one.
Saint Germain Flowers Inc.
12204 San Fernando Rd.
Sylmar, CA 91342
A local delivery fee of $10.00 will be added to each order, for each address. For deliveries outside our local delivery area, the delivery fee may be up to $15.
We are currently limited to Next Day Delivery. Same day delivery is not guaranteed, but you may write "Same Day Preferred" in the Special Instructions section and we will make every effort to make it happen. If same day delivery for your specific order is not possible, we will contact you and you will have the option to cancel or change your order to Next Day.
We will do our best to accommodate deliveries at specific times of day, but it is generally limited to morning or afternoon delivery.
Delivery of orders to rural route addresses cannot be guaranteed at specific times and may require an additional delivery fee.
We are happy to accept your international orders via our website. However, please be sure to select your country and provide the correct billing information to prevent processing delays that could result in late delivery.
Saint Germain Flowers Inc. Substitution Policy
Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color.
This privacy statement has been created in order to demonstrate our firm commitment to protecting customer privacy.
Information We Collect
If you open an account on our site or make a purchase, we need your contact information including your name, e-mail address and mailing address to complete your transaction.
When you visit our website, we also collect some basic information that does not identify individual users. We use this information to determine our users demographics and interests, so that we can better understand and serve our users.
Our Use and Disclosure of Your Information
When opening an account or making a purchase, you have an opportunity to opt-in or opt-out from receiving emails from us. If you opt-in to receive information from us, we may use your purchase history, contact information and other registration information to provide you with more relevant information and email content. We may send emails to our users regarding changes in our services or other information we believe will be of interest to our users. If you prefer not to receive these emails, you can send us an email with the subject line no emails or reply to our email with the subject line no emails.
We may share aggregate statistics about our sales, traffic patterns and related site information with other businesses, but these statistics will include no personally identifying information.
We may share your information with Teleflora and other reputable vendors for the purpose of sending out special offers via email and/ or in connection with the services provided by our site such as the delivery of flowers. Your information will not be shared for any other purpose and will be kept secured.
We cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Statement. For example, we may be required to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that may be illegal or may expose us to legal liability.
This site has security measures in place to protect the loss, misuse and alteration of the information under our control.
All user credit card information is securely communicated using secure socket layer (SSL) software, which is the industry standard and among the best software available for secure commerce transactions.
All user information stored on our server is stored in an encrypted format. Notwithstanding these efforts, we caution you that perfect security does not exist on the Internet.
If this site contains any links to other websites, we are not responsible for the privacy practices or the content of such websites.
Changes to Privacy Statement; Consent
We may update this Privacy Statement from time to time. You should check this page periodically for changes. By using our site, you consent to the collection and use of your information by us as described in this Privacy Statement.
Questions and Comments
We welcome your questions and comments about this Privacy Statement.